Acr30 Privacy Policy – How We Protect Your Information
Your privacy is our priority. This policy clearly explains how acr30 collects, uses, stores and protects the personal information of users in Malaysia.
By using the acr30 platform, you agree to this Privacy Policy. Please read the full document to understand your rights and responsibilities.
Information We Collect
Acr30 collects several types of information from users during registration, platform use and financial transactions. This is done transparently and solely for the purposes stated in this policy.
Full name, email address, phone number, date of birth and login credentials provided when registering your acr30 account.
Records of MYR deposit and withdrawal transactions, payment methods used (FPX, Touch 'n Go) and transaction history. We do not store full card details.
Device type, operating system, browser type, IP address, screen resolution and time zone. This information helps us optimise your experience across smartphones and computers.
Pages visited, session duration, games played, clicks and in-platform interactions. This data helps us continuously improve our services.
Why Do We Need This Information?
To securely create, verify and maintain your acr30 user account, including login processes and identity verification where required.
To securely process MYR deposits and withdrawals, verify payments and resolve any transaction disputes that may arise.
To detect and prevent fraudulent activity, money laundering and unauthorised access to user accounts on the acr30 platform.
To analyse usage patterns, improve platform performance, personalise the user experience and develop new features that are more relevant to our users.
Cookies & Session Tracking
Acr30 uses cookies and similar tracking technologies to enhance your browsing experience on the platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
- Session Cookies: Temporary cookies that are deleted when you close your browser. Used to maintain your login status during an active session.
- Preference Cookies: Saves your preferences such as interface language and display settings for a smoother experience on return visits.
- Analytics Cookies: Collects data on how users interact with the platform for internal improvement purposes. This data is aggregated and does not directly identify individuals.
You can block or delete cookies through your browser settings at any time. However, some acr30 platform features may be affected if session cookies are disabled.
Data Storage, Sharing & User Rights
Data Storage & Security
All user information is stored on servers protected with SSL encryption and industry-standard security measures. Access to personal information is restricted to acr30 staff who genuinely need it to perform their duties. Data is retained for as long as your account remains active or as required to meet our legal obligations.
Third-Party Sharing
Acr30 does not sell, rent or distribute users' personal information to third parties for marketing purposes. We may share necessary information with legitimate payment processors (such as banks and eWallet operators) for transaction processing purposes, or with Malaysian legal authorities when required by law.
Your Rights as a User
- Right to Access: You may request a copy of the personal information we hold about you at any time.
- Right to Rectification: You have the right to request a correction of any inaccurate or outdated information in your acr30 account.
- Right to Erasure: You may request the deletion of your account and personal information, subject to applicable legal record-keeping requirements.
- Right to Object: You may object to the processing of your information for specific purposes by contacting our support team.
Policy Updates & Contact Us
Privacy Policy Changes
Acr30 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or applicable legal requirements. Users will be notified of any material changes through a prominent notice on the platform. Continued use of the platform after such changes are published constitutes acceptance of the updated policy. The latest effective date will always be displayed at the top of this page.
How to Reach Our Privacy Team
If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal information, please contact us via:
- Email: [email protected]
- Live Chat: Available on the platform after login, 7 days a week including Malaysian public holidays.
You may also refer to the FAQ for answers to common questions about privacy and data security before reaching out to support.
Your Data is Safe. Your Platform is Trusted.
Acr30 is committed to protecting your privacy at every step. Create an account and start enjoying a safe, transparent online entertainment experience built for Malaysian users.